• Import and Export Operation and Air & Sea freight.

• Directly supervise department staff of 7 export officers
• Responsible for submitting bookings
• Directly negotiating with customers and agents
• Prepare and send timely alerts
• Update and maintain shipment details in Excel sheet on daily basis
• Responsible for updating vessel planning, schedules and other details for country and international agents
• Check and verify shipping records, handle questions or concerns of shipping shortages or overages and address problems with inventory control.
• Organize to service each business division while maintaining and improving overall operational and departmental efficiencies.
• Interface cross-functionally at all levels within the divisions of the company, including communication with offshore/subsidiary management, external resources and concerns, such as freight forwarders, third party providers and governmental agencies.
• Troubleshoot and provide solutions for issues of a moderate to complex scope.
• Ensure proper compliance and adherence to all appropriate health and safety regulatory requirements as applicable for personal safety and inventory control.
• Participate on divisional management teams and provide direct support to the divisions
• Oversee day-to-day warehouse operations for finished goods and raw material. Direct the operations of the warehouse team to achieve efficiency.
• Maintain necessary staff communications. Monitor staff performance; conduct periodic staff performance reviews using various productivity metrics.
• Responsible for developing and maintaining a productive work team through training and career development.
• Consistently promote a strong corporate culture, with focus on quality and productivity.
• Promote continuous improvement through strategic reviews of the warehouse related functions utilizing quality process and through participation in high performance/self-directed work teams.
• Responsible for administrative functions, e.g. budgeting, equipment security and liaison with Customer Service.
• Facilitate all logistics for efficient coordination of domestic and international distribution process for meeting customer requirements of timely deliveries and shipping/invoicing accuracy.
• Responsible for developing and implementing internal policies relating to all warehouse functions.
• Responsible for attending monthly meeting with other department heads about sales, purchasing, production and record control, so the warehouse activities remain coordinated.
• Responsible for ensuring proper compliance and adherence to Export /Import Administration Regulations.
• Responsible for all overseas warehousing activities including compliance and coordination of processes and procedures for inventory management, cycle counting, product handling, and all other related services.
• Responsible for identifying/appointing preferred international/domestic agents and managing these relationships.
• Periodic reporting on all above responsibilities to management